It is important that you know your legal rights with regards to this and accordingly you should feel free to seek independent legal advice before signing any document which we may request you to do so .
Once your holding deposit has been paid, current legislation stipulates that the necessary paperwork should be completed within 15 days. (Or longer if agreed by all parties, in this case it has been agreed that the period will be extended to the number of days shown below, from when we receive your holding deposit.)
If at any time during this period you decide not to proceed with the tenancy, or any of the following applies then your holding deposit will be retained by ourselves
1. You delay in responding to any reasonable request for information or if it proved that you have provided us with false or misleading information as part of your tenancy application.
2. Your landlord, employer or any other referee delays in providing a reference if requested.
3. An unsatisfactory response to a reference request or credit search is received
4. You fail any of the checks which the Landlord is required to undertake under the Immigration Act 2014.
However, if the Landlord decides not to offer you a tenancy for reasons unconnected with the above then your deposit will be refunded within 7 days.
Should you be offered and you accept a tenancy with our Landlord, then your holding deposit will be credited to the first months’ rent due under that tenancy.
Where, for whatever reason, your holding deposit is neither refunded nor credited against any rental liability, you will be provided with written reasons for your holding deposit not being repaid within 7 days.
We obtain references for all persons aged over the age of 18 who will be residing at the property, and these include employment, existing and former landlord’s, a bank reference, an independent credit check, and where applicable, a Guarantor's reference’s.
During the tenancy (payable to the Agent)
Payment of up to £50 inc vat if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% over the Bank of England Base rate
Payment of the reasonably incurred costs for the loss of keys/security devices . If the loss results in the locks needing to be changed , the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there wil be a chatge of £15 per hour ( Inc VAT ) for the time taken re4placing lost keys or other security devices.
Payment of any unpaid rent or other reasonable costs should the tenant wish to leave their contract early, they should be liable for the landlords costs in re letting the property as well as all rent due under the tenancy until the start date of the of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.
Goymour Homes is a member of Client Money Protect which is a client money protection scheme, and also a member of Property Redress Scheme which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
"Karen and Tamzin were excellent throughout my tenancy. I found Goymour to be professional, responsive and with a genuine emphasis on great service. Karen and Tamzin were excellent in every respect, and I have never dealt with such professional and polite agents. They made my tenancy run completely smoothly and I would not hesitate to recommend Goymour. Outstanding service levels. "
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